Course Materials Refund Policy

Fall and Spring Term

  • During the first 7 days of fall and spring terms, course materials in original condition may be returned for full refund issued to the original form of payment.
  • After the first 7 days of fall and spring terms, course materials in original condition may be returned within the next 5 days for full credit issued in the form of a Campus Store gift card.
  • After that 12-day period of the fall and spring terms, a 1-day return policy applies to course materials for full credit issued in the form of a Campus Store gift card.
  • Course materials are not returnable the last 2 weeks of the term.

Summer and Winterlude Term

  • Course materials in original condition may be returned during the first 3 days of Summer Session and Winterlude classes for full refund issued to the original form of payment.
  • After that 3-day period, a 1-day return policy applies to course materials for full credit issued in the form of a Campus Store gift card.
  • Course materials for two-day classes are not returnable.
  • Course materials are not returnable the last 2 weeks of the term.

Original Campus Store sales receipt required for all returns.


General Merchandise Refund Policy

  • Merchandise in original condition may be refunded within 30 days of purchase. Original Campus Store sales receipt required.

Online Order Refund Information

  • If you need to return or exchange merchandise purchased online please complete the Online Merchandise Refund Form and include it in your shipment. You are also welcome to return merchandise purchased online in person at the Campus Store. The policies for online order refunds are the same as those listed above.

Non-Refundable Items

  • Computer hardware products (manufacturer's warranties apply)
  • Opened packages of pre-wrapped materials
  • Access codes, study aids, course readers, opened clickers
  • Special orders, personal items, perishable food items
  • Art paper & boards, paint, markers, dissection kits, CPR masks, Art & Architecture Kit components
  • Gift cards
  • Shipping and handling charges
  • Rental Regalia


Method of Refund

Purchase

Type of Refund

Cash

Cash

Check

Cash refund, charge credit or gift card 10 business days after purchase

All Other

Credit issued to original form of payment